At 90jill, we believe that great entertainment should never come at the cost of your wellbeing. Our responsible gaming programme gives every member in Bangladesh the tools, information, and direct support needed to keep gaming safe, enjoyable, and firmly within personal limits.
90jill was built to offer Bangladesh's online gaming community a premium, trustworthy platform — and that responsibility extends well beyond game selection and payment speed. Responsible gaming is not an afterthought here; it is a foundational part of how 90jill operates. Every account management feature, every support interaction, and every communication is shaped by a genuine commitment to player safety.
Gambling is a form of entertainment. Like any form of entertainment, it carries a cost — and that cost should always be one you can comfortably afford. Problems can arise when gambling stops being fun and starts feeling like an obligation, a way to recover losses, or a source of stress. 90jill's responsible gaming tools are designed to help you recognise these warning signs early and take action before difficulties escalate.
All responsible gaming tools available on the 90jill platform are free to use, immediately effective, and respected without exception. No request to apply a limit, take a break, or self-exclude will ever be questioned, delayed, or discouraged by our support team. We take these requests seriously and implement them promptly.
If you are based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere else across Bangladesh and you feel that your gaming habits are no longer fully in your control, please read this page carefully and reach out to our support team at any time. Help is available around the clock, and every conversation is handled with complete confid entiality and without judgement.
Important Notice: Gambling involves financial risk. Only ever play with money you can genuinely afford to lose. Never chase losses, never gamble under emotional stress, and never borrow money to fund gambling activity. If gambling stops being enjoyable, stop immediately and contact our support team.
Quick Access — Player Tools
Every responsible gaming measure at 90jill is built on these six principles, applied consistently across all member interactions and platform features.
Every new 90jill account undergoes a rigorous KYC identity check. No player under 18 years of age is permitted to register, deposit, or play. Age verification is mandatory, not optional — and it applies to every member, without exception.
Set a maximum deposit amount on a daily, weekly, or monthly basis directly from your account settings. Once a limit is active, it cannot be increased instantly — any increase request is subject to a 7-day cooling-off period to prevent impulsive decisions.
Set a maximum session duration so that the platform automatically reminds you — or logs you out — after a defined period of continuous play. Regular reminders about time spent are also displayed in the gaming interface to keep you aware and in control.
Take a short break of 24 hours, 48 hours, or up to 30 days without permanently closing your account. During a cool-off period, your account is suspended for all gambling activity and all marketing communications are paused automatically.
If you need a longer break, self-exclusion allows you to block your 90jill account for a minimum of 6 months, up to 5 years, or permanently. Self-exclusion is processed immediately by our support team and cannot be reversed before the chosen period ends.
Our support team is available around the clock via live chat and email. Every agent is trained in responsible gaming protocols. Whether you need to apply a limit, discuss a concern, or request self-exclusion, our team responds promptly and with complete discretion.
All responsible gaming tools are accessible directly through your 90jill account. To activate any of the following tools, log in to your account and navigate to the Responsible Gaming section in your account settings, or contact our support team via live chat for immediate assistance.
Go to Account Settings → Responsible Gaming → Deposit Limits. Select a daily, weekly, or monthly cap in Bangladeshi Taka (৳). Your chosen limit takes effect immediately. To reduce a limit, the change is instant. To increase a limit, a 7-day waiting period applies to ensure the decision is considered rather than impulsive.
Go to Account Settings → Responsible Gaming → Session Limits. Choose a maximum play session length (e.g., 1 hour, 2 hours, 4 hours). When your session reaches the limit, you will receive a notification and the option to continue or exit. You can also enable automatic logout when the limit is reached.
Go to Account Settings → Responsible Gaming → Take a Break. Choose a duration: 24 hours, 48 hours, 7 days, or 30 days. Your account will be immediately suspended for all gambling. You can still access your account to view transaction history, but no deposits or wagers can be placed until the period ends.
Contact our support team via live chat or email at [email protected] with the subject line "Self-Exclusion Request". Specify your desired exclusion period: 6 months, 1 year, 2 years, 5 years, or permanent. Our team will process the request immediately. Once confirmed, the exclusion cannot be lifted before the period expires — this is by design, to protect you.
In addition to deposit limits, 90jill allows you to set a net loss limit — the maximum amount you are prepared to lose within a given period. Once your loss threshold is reached for the day, week, or month, your account will automatically suspend gambling access until the period resets.
Responsible gaming is not simply about setting limits — it is about maintaining a healthy relationship with gambling as a leisure activity. Here are the principles that define safe play at 90jill.
Play for entertainment, not income
Treat your gambling budget like a leisure expense — similar to a cinema ticket or restaurant meal. The expected outcome is entertainment, not profit.
Set a budget before you play
Decide in advance the maximum amount you are willing to spend in a session, then stick to it regardless of whether you are winning or losing.
Never chase losses
Chasing losses — placing additional bets to recover money already lost — is one of the earliest and most reliable signs of a developing gambling problem. If you find yourself doing this, stop and take a break.
Never gamble under stress or while intoxicated
Emotional state has a direct impact on decision-making quality. Gambling while anxious, depressed, angry, or under the influence of alcohol or substances significantly increases the risk of harmful behaviour.
Never borrow money to gamble
Gambling with borrowed funds — including money from bKash or Nagad credit facilities, personal loans, or money owed to family or friends — is a serious risk indicator. Only ever play with disposable income.
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling has moved from entertainment to a concern that requires attention.
Continuing to place bets with the primary goal of winning back money that has already been lost — especially after multiple failed attempts — is one of the clearest indicators of problematic gambling behaviour.
Consistently playing well beyond the time you originally planned, or being unable to stop once you have started, suggests that gambling sessions are no longer fully within your control.
Using money that was allocated for essential expenses — rent, groceries, household bills, or family obligations — on gambling is a serious warning sign that requires immediate action.
Concealing the frequency or amount of your gambling from family members, friends, or a partner — or feeling the need to lie about it — often indicates a recognition that the behaviour has reached an unhealthy level.
Using gambling as a coping mechanism for stress, anxiety, depression, loneliness, or difficult life circumstances creates a cycle in which gambling becomes associated with emotional relief — a dynamic that can escalate quickly.
When gambling begins to interfere with work performance, family responsibilities, social relationships, or personal health and hygiene, it has moved beyond the boundaries of healthy recreational activity.
If you recognise any of these signs in yourself: Please stop playing immediately and contact the 90jill support team via live chat or at [email protected]. You can request a cool-off period or self-exclusion instantly, at no cost, with no questions asked. Reaching out is a sign of strength, not weakness.
Review the statements below honestly. If you find yourself agreeing with several of them, it may be time to speak with our support team or consider using one of our player protection tools.
I have spent more money on gambling than I originally planned to in the past month.
I have tried to stop or reduce my gambling but found it difficult to do so.
I have missed work, family events, or other important commitments because of gambling.
I have borrowed money or sold possessions to fund gambling activity.
I feel restless, irritable, or anxious when I am not able to gamble.
I have hidden the extent of my gambling from people close to me.
I often gamble to recover money I have lost in previous sessions.
Gambling has negatively affected my financial situation, relationships, or mental health.
If you are concerned about your gambling habits, want to activate a player protection tool, or simply need someone to talk to about a difficult situation involving gambling, our support team is available 24 hours a day, 7 days a week. Every agent is trained in responsible gaming procedures and will handle your inquiry with complete confidentiality. There are no fees, no waiting periods, and no judgement — just practical help, delivered promptly.
To reach us by email, write to the address below and include "Responsible Gaming" or "Self-Exclusion Request" in the subject line. We will acknowledge your message within 5 business hours and act on your request immediately.
[email protected]Available 24/7 directly on the 90jill platform. Our live chat agents can activate deposit limits, cool-off periods, or self-exclusion immediately during your conversation.
Write to [email protected] at any time. Responsible gaming requests are treated as priority tickets and are acknowledged within 5 business hours, with full resolution within 24 hours.
Log in to your 90jill account and navigate to Responsible Gaming in your account settings to set deposit limits, session limits, and take a break — all without contacting support.
Now that you know how our player protection tools work, you can enjoy 3,000+ games with complete peace of mind. Review our FAQ for common questions, explore our game categories, or log in to your account to set up your responsible gaming preferences today. 18+ only. Play responsibly.